The online platform crashed and users cannot play songs or use the app, they said.
Users were disconnected and unable to reconnect, some reported. Some said the app claimed their account had been deleted.
—Sam Vatcher (@SamVatcher1) March 8, 2022
The problem seems to affect many countries around the world, with reports coming from the US, UK and Spain.
Among the errors users encountered was a message that their username and password were incorrect.
Another, who showed up when Spotify users tried to pitch songs on the company’s site, said: “We’re all mixed up. Refresh this page or try again later. It may take some time to get things back in place.
Something is wrong, and we are thinking about it. Thanks for your reports!
— Spotify Status (@SpotifyStatus) March 8, 2022
On Spotify’s mobile app, users saw a message saying, “You have been disconnected. Log back in to start listening.
Spotify is aware of the problem. “Something is wrong, and we are thinking about it. Thank you for your reports!” the app’s Status Twitter account was posted.